Forza Motorsport 7 was made available yesterday on Xbox One and Windows 10 for early adopters to begin pre-loading the game. Unfortunately, it appears that only those on the console will be able to do so in time for the official launch next week.
According to several reports, those who bought the game through Windows Store are facing severe issues downloading the installation files. The process halts midway by showing an error code and forces the player to start over.
Keep in mind that Forza Motorsport 7 weighs in around 100 GB. Hence, imagine the frustration of having to discard whatever data was already downloaded and hoping that it does not happen a second time. Some have started over after downloading 15 GB, while others were prompted to do so just inches away from completion.
There is also madness in the fact that Windows Store is not resuming the download from where it first got cut off. Players have to start from zero every time. Those with limited bandwidth packages have already wasted most of their allotment for the month.
Threads filled with anger are already pilling up in the official forums, subreddit, and other social platforms for the game. Resetting the Windows Store cache by pressing the Windows key + R and typing “wsreset” is a solution that has worked for a few but there is still no confirmation on what is causing the problem.
It is important to note that a similar downloading problem affected the launch of Forza Horizon 3 and Gears of War 4 last year. Microsoft was forced to push an update to Windows 10 in order to fix the problem. Perhaps it will happen a third time.
Windows Store has failed once again at a trivial task to simply deliver a purchased game to customers. The hate is not unwarranted for the digital distribution platform. Microsoft needs to improve the current status of the store or else be left with another Games for Windows Live corpse.